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Transform Customer Engagement with Intelligent Data

Customer360 captures Intent and Behavior across all channels, turning anonymous visitors into loyal customers through AI-powered insights and real-time marketing automation.

Real-time Analytics

Conversion Rate +47%
Customer Retention +32%
Revenue Growth +65%
Data Accuracy 99.7%

What Makes Customer360 Powerful

Discover how our comprehensive platform transforms your customer data into actionable insights and revenue growth.

Customer Journey Mapping

Leverage the Speed Capital economy with unified customer data as your "Holy Grail" for customer engagement and continuous connections.

All-in-One Customer Engagement Platform

Customer360 combines CDP with Sales & Marketing tools to nurture and convert leads from unknown users through the entire customer journey.

GDPR / PII Compliant

Complete traceability on data tracking with consent management, ensuring full compliance with GDPR and PII regulations for enterprise security.

AI-Powered Scoring & NBOs

AI & ML-based auto scoring helps businesses engage prospects and customers with intelligent Next Best Offers for faster conversions.

Real-Time Analytics

Gain immediate insights with real-time dashboards and reporting to make agile business decisions and measure campaign performance.

360° Customer View

Get a complete view of each customer across all touchpoints to personalize experiences and increase retention.

Here's How Customer360 Works

Our platform provides composable services for powering batch and real-time data workflows across multiple applications and channels.

Collect and standardize data from across channels in real time

  • Create a first-party data foundation and reduce dependencies on third-party cookies by streamlining data collection
  • Capture and forward event-level data to customer-defined destinations and other applications with Customer360 APIs
  • Real-time data synchronization across all touchpoints and channels

Real-time Data Collection

Seamlessly capture customer interactions across all channels

Bring the right data together for powerful analysis and customer engagement

  • Bring in data from multiple sources for use across systems of insight and engagement
  • Make data more easily understood and semantically rich through standardized data validation
  • Manage the customer data lifecycle using advanced data management capabilities

Intelligent Data Management

Organize and structure data for optimal insights and engagement

Unify customer data into real-time profiles, ready for activation

  • Create real-time customer profiles using data from across channels for personalized experiences
  • Resolve profiles across devices and channels with dynamic identity graphs
  • Create actionable segments for activation in any channel with low latency

Unified Customer Profiles

360-degree view of each customer across all touchpoints

Market responsibly and honor customer preferences with patented trust capabilities

  • Protect customer data through collection, storage, and usage with enhanced security
  • Automatically honor customer preferences and consent with responsible data usage
  • Ensure data usage aligns with organizational governance and privacy policies
  • Turnkey solutions for GDPR, PII compliance and industry-specific standards

Data Governance & Privacy

Enterprise-grade security and compliance built-in

Get insights to analyze, predict, and optimize customer experiences

  • Explore, clean, shape, and enrich data for better personalization and reporting
  • Visualize data using built-in integrations with business intelligence tools
  • Leverage AI services to understand customers and predict behavior
  • Get to insights faster with generative AI and intelligent Next Best Offers

AI-Powered Insights

Predictive analytics and intelligent recommendations

Connect channels & applications to a low latency, API-first platform

  • Seamless integration of customer experience data across channels
  • Connect with other business platforms through comprehensive APIs
  • Build new services and custom cloud applications for enhanced performance
  • 100+ turnkey integrations for quick and effective system connections

Seamless Integration

Connect with your existing tech stack effortlessly

Transform Your Business with Customer360

Discover the powerful capabilities that drive real results for modern enterprises.

Building Buyer Personas

Use interaction behavior data to anticipate segments that could churn and determine the precise time to present offers for maximum conversion.

Set Your Own Goals

Model your custom customer journey from anonymous to prospect to customer. Configure audience segments, scorecards and personalized experiences.

Smart Touch Points

Deliver proactive, meaningful experiences and next best offers based on real-time data across the entire customer journey lifecycle.

Single Customer View

Unified customer data for actionable events unique to your business goals. Own your first-party data and maximize its potential.

Real-Time Analytics

Get up-to-the-minute insights on customer behavior and engagement to fine-tune your strategies effectively.

Secure & Compliant

Ensure your customer data is safe with enterprise-grade security and full compliance with global regulations.

Ready to Transform Your Customer Engagement?

Join thousands of enterprises already using Customer360 to drive growth, increase conversions, and build lasting customer relationships.

Book Your Free Demo

Frequently Asked Questions

Get answers to common questions about Customer360 and how it can help your business.

What is a Customer Data Platform (CDP)?

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A Customer Data Platform (CDP) is a software system that collects, unifies, and organizes customer data from multiple sources to create comprehensive customer profiles. These profiles can then be used to personalize marketing, improve customer service, and drive business decisions.

How is Customer360 different from other CDPs?

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Customer360 combines the power of a CDP with real-time marketing automation, AI-powered insights, and built-in compliance tools. Unlike many CDPs that focus only on data collection, Customer360 provides actionable intelligence and automation capabilities out of the box.

What types of data sources can Customer360 integrate with?

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Customer360 can integrate with virtually any data source including websites, mobile apps, CRM systems, email platforms, POS systems, customer support tools, and more. We offer 100+ pre-built connectors and custom API integrations.

How does Customer360 ensure data privacy and compliance?

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Customer360 is built with privacy-by-design principles. It includes features for consent management, data governance, and compliance with regulations like GDPR, CCPA, and other regional data protection laws. All data is encrypted both in transit and at rest.

How long does implementation typically take?

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Implementation time varies based on complexity, but most customers are up and running within 4-6 weeks. Our team provides end-to-end support throughout the implementation process to ensure a smooth transition.

What kind of support do you offer?

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We offer 24/5 customer support with dedicated account managers for enterprise clients. Support includes phone, email, and chat options, along with comprehensive documentation and training resources.

Ready to see Customer360 in action?

Schedule a personalized demo and discover how Customer360 can transform your customer data into actionable insights and revenue growth. Our experts will show you exactly how our platform can address your specific business needs.

sales@cdp360.com
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