Transforming Customer Data into Growth

Customer360 is revolutionizing how businesses harness customer data to drive meaningful engagement and sustainable growth.

Who We Are

Pioneers in customer data unification and actionable insights

Founded with a vision to democratize customer intelligence, Customer360 is a dynamic team of data scientists, marketers, and technologists united by our "Will above Skill" philosophy. We've built India's most comprehensive unified customer data platform that transforms fragmented data into actionable insights.

In today's digital landscape, most businesses operate with siloed customer data, unable to connect engagement across web, mobile, and marketing channels. This fragmentation leads to missed opportunities and inefficient marketing spend.

Our platform solves this by creating a unified 360° customer view that powers personalized, data-driven marketing and sales initiatives. We help businesses own their first-party data and leverage it to drive measurable growth.

Our Impact

Industry veterans have dubbed our platform the "Business Growth Product" for its proven ability to automate and expand customer bases. We've helped clients across sectors achieve:

  • 30-50% increase in marketing ROI
  • 20-40% improvement in customer retention
  • 3-5x faster sales cycles

By capturing intent, behavior, and transaction data across all digital touchpoints, we enable truly insight-driven engagement.

Our Approach

We believe in delivering solutions that are:

  • Simple - Intuitive interfaces with minimal learning curve
  • Scalable - Architecture that grows with your business
  • Secure - Enterprise-grade data protection (ISO 27001 certified)
  • Strategic - Designed to drive business outcomes, not just collect data

Customer360 serves businesses across the spectrum - from innovative startups to Fortune 500 enterprises. Our real-time customer intelligence fits organizations of all sizes with a trusted, powerful, and easy-to-use solution.

We go beyond being a vendor to become true partners in our clients' growth. Our customer success team works hand-in-hand with clients to ensure they extract maximum value from our platform.

At our core, we're driven by the belief that businesses succeed when they create meaningful connections with customers. Everything we do is designed to facilitate these connections through data and technology.

Our Mission & Vision

Guiding principles that drive our innovation

Mission Icon

Our Mission

To empower businesses of all sizes with the customer intelligence they need to build meaningful, profitable relationships. We're committed to delivering tools that bridge the gap between companies and their customers through actionable insights, seamless technology, and expert guidance.

Our Vision

To create a world where every business interaction is informed by complete, real-time customer understanding. We envision being the global standard for customer data platforms, enabling proactive, personalized experiences that delight customers and drive sustainable business growth.

Our Core Values

The principles that guide everything we do

Innovation

We constantly push boundaries to deliver cutting-edge solutions that anticipate market needs rather than react to them.

Integrity

We maintain the highest ethical standards in data handling and business practices, earning our clients' trust every day.

Collaboration

We believe the best solutions emerge from teamwork - with colleagues, clients, and partners working toward shared goals.

Excellence

We're committed to delivering exceptional quality in every product, service, and client interaction.

Our Certification

Commitment to security and excellence

ISO 27001 Certification

ISO/IEC 27001:2022 Certified

ISO/IEC 27001 is the globally recognized standard for information security management systems (ISMS), providing a framework for managing sensitive company and customer information.

Our certification demonstrates Customer360's commitment to:

  • Implementing robust security controls to protect customer data
  • Maintaining continuous compliance with international standards
  • Managing risks through systematic processes
  • Ensuring operational excellence in data handling

This certification reflects our holistic approach to information security, vetting people, policies, and technology to deliver cyber-resilient solutions you can trust.