Customer Journey Mapping
Leverage the Speed Capital economy with unified customer data as your "Holy Grail" for customer engagement and continuous connections.
AI-powered MarTech platform built to accelerate business growth and sales
Customer360 captures Intent and Behavior across all channels, turning anonymous visitors into loyal customers through AI-powered insights and real-time marketing automation.
Real-time Analytics
Conversion Rate
+47%
Customer Retention
+32%
Revenue Growth
+65%
Data Accuracy
99.7%
What Makes Customer360 Powerful
Discover how our comprehensive platform transforms your customer data into actionable insights and revenue growth.
All-in-One Customer Engagement Platform
Customer360 combines CDP with Sales & Marketing tools to nurture and convert leads from unknown users through the entire customer journey.
GDPR / PII Compliant
Complete traceability on data tracking with consent management, ensuring full compliance with GDPR and PII regulations for enterprise security.
AI-Powered Scoring & NBOs
AI & ML-based auto scoring helps businesses engage prospects and customers with intelligent Next Best Offers for faster conversions.
Real-Time Analytics
Gain immediate insights with real-time dashboards and reporting to make agile business decisions and measure campaign performance.
360° Customer View
Get a complete view of each customer across all touchpoints to personalize experiences and increase retention.
Here's How Customer360 Works
Our platform provides composable services for powering batch and real-time data workflows across multiple applications and channels.
Collect and standardize data from across channels in real time
- Create a first-party data foundation and reduce dependencies on third-party cookies by streamlining data collection
- Capture and forward event-level data to customer-defined destinations and other applications with Customer360 APIs
- Real-time data synchronization across all touchpoints and channels
Real-time Data Collection
Seamlessly capture customer interactions across all channels
Bring the right data together for powerful analysis and customer engagement
- Bring in data from multiple sources for use across systems of insight and engagement
- Make data more easily understood and semantically rich through standardized data validation
- Manage the customer data lifecycle using advanced data management capabilities
Intelligent Data Management
Organize and structure data for optimal insights and engagement
Unify customer data into real-time profiles, ready for activation
- Create real-time customer profiles using data from across channels for personalized experiences
- Resolve profiles across devices and channels with dynamic identity graphs
- Create actionable segments for activation in any channel with low latency
Unified Customer Profiles
360-degree view of each customer across all touchpoints
Market responsibly and honor customer preferences with patented trust capabilities
- Protect customer data through collection, storage, and usage with enhanced security
- Automatically honor customer preferences and consent with responsible data usage
- Ensure data usage aligns with organizational governance and privacy policies
- Turnkey solutions for GDPR, PII compliance and industry-specific standards
Data Governance & Privacy
Enterprise-grade security and compliance built-in
Get insights to analyze, predict, and optimize customer experiences
- Explore, clean, shape, and enrich data for better personalization and reporting
- Visualize data using built-in integrations with business intelligence tools
- Leverage AI services to understand customers and predict behavior, intelligent Next Best Offers
AI-Powered Insights
Predictive analytics and intelligent recommendations
Connect channels & applications to a low latency, API-first platform
- Seamless integration of customer experience data across channels
- Connect with other business platforms through comprehensive APIs
- Build new services and custom cloud applications for enhanced performance
- 100+ turnkey integrations for quick and effective system connections
Seamless Integration
Connect with your existing tech stack effortlessly
Transform Your Business with Customer360
Discover the powerful capabilities that drive real results for modern enterprises.
Building Buyer Personas
Use interaction behavior data to anticipate segments that could churn and determine the precise time to present offers for maximum conversion.
Set Your Own Goals
Model your custom customer journey from anonymous to prospect to customer. Configure audience segments, scorecards and personalized experiences.
Smart Touch Points
Deliver proactive, meaningful experiences and next best offers based on real-time data across the entire customer journey lifecycle.
Single Customer View
Unified customer data for actionable events unique to your business goals. Own your first-party data and maximize its potential.
Real-Time Analytics
Get up-to-the-minute insights on customer behavior and engagement to fine-tune your strategies effectively.
Secure & Compliant
Ensure your customer data is safe with enterprise-grade security and full compliance with global regulations.
Your Growth Engine
Acquire Customers in an AI enabled - Sales Engagement Platform
Journey Builder
Design and automate personalized customer journeys across channels. Guide users from awareness to conversion with precision and timing.
1st Party Data Ownership
Own and leverage customer data directly from your touchpoints. Build trust and independence from third-party platforms.
Site Audits & Analytics
Analyze site health, user behavior, and content performance to boost conversions with actionable insights.
MarTech Squad
Expert team to manage, integrate, and optimize marketing tools. Get tech support that accelerates campaign success.
Campaign Metrics
Track campaign performance with real-time data and insights. Measure what matters - from reach to ROI.
GDPR PII Compliant
Ensure all data handling respects privacy laws and personal data rights. Stay secure, ethical and globally compliant with every interaction.
Benefits to Customer360 Clients
Marketing Performance Management
Track and optimize your marketing efforts with comprehensive performance metrics.
Campaigns Performance with Traceability
Gain full visibility into campaign effectiveness with end-to-end traceability.
Enterprise-level Site Audits and Analytics
Get deep insights into your digital properties with professional audits.
RevOps Metrics
Align sales, marketing, and service for full-funnel visibility. Drive revenue growth through unified performance tracking.
Next Best Action/Offer
Deliver the most relevant message or deal at the right moment. Boost engagement through AI-driven decision-making.
RevOps Projections, Own 1st Party Data
Accurate revenue projections while maintaining control of your first-party data.
Lead Optimization & Prioritization
Focus on the most promising leads with intelligent scoring and prioritization.
Setting Up Automation, Segment, Sales Funnel
Implement sophisticated automation workflows and sales funnels tailored to your business.
Ready to Transform Your Customer Engagement?
Customer360 can transform your business in prospect building, drive growth, increase conversions, and build lasting customer relationships
Book Your Free DemoFrequently Asked Questions
Get answers to common questions about Customer360 and how it can help your business.
Smart Lead Generation - Automate B2B / D2C outreach with our AI-powered email + WhatsApp + web engagement and prospect journey builder.
Integrated Sales Solution - Segment enterprise leads by size, geography, or industry and launch personalized campaigns to promote bundled service offerings. CXO Dashboard with campaign to lead traceability.
Key Account Retention & Nurturing - Auto-run renewal reminders, performance reporting, and satisfaction feedback cycles to reduce churn.
Drip Campaigns - Create vertical-specific B2B /D2C drip campaigns for prospecting and lead nurturing services.
Customer Intelligence Layer - Build a real-time customer dashboard from Customer 360 CRM, sales, and service touchpoints with AI-powered next-best-action insights.
Customer360 brings together Marketing Automation, CRM, CDP, Campaign Management, and Analytics in a single unified platform. With real-time metrics, AI-driven insights, automation, and built-in compliance features, it eliminates the need for multiple tools—empowering your sales and marketing teams to work smarter, not harder.
Customer360 can integrate with virtually any data source including websites, mobile apps, CRM systems, email platforms, POS systems, customer support tools, and more. We offer 100+ pre-built connectors and custom API integrations.
Customer360 is built with privacy-by-design principles. It includes features for consent management, data governance, and compliance with regulations like GDPR, CCPA, and other regional data protection laws. All data is encrypted both in transit and at rest.
Implementation time varies based on complexity, but most customers are up and running within 4-6 weeks. Our team provides end-to-end support throughout the implementation process to ensure a smooth transition.
We offer 12/5 customer support with dedicated account managers for enterprise clients. Support includes phone, email, and chat options, along with comprehensive documentation and training resources.
- B2B / B2C Prospect Building - project wise
- Building Brand Equity
- Light weight CRM ++
- Sales vs Target Funnel visibility
- Setting up Journey Builders - Growth Engine
- Automated Sales Funnel
- Integrated Customer Engagement Platform
Ready to see Customer360 in action?
Schedule a personalized demo and discover how Customer360 can transform your customer data into actionable insights and revenue growth. Our experts will show you exactly how our platform can address your specific business needs.
sales@cdp360.com
3, 4, Siri Towers, OMR Thoraipakkam, Tamil Nadu - 600097,
India