The Customer360 Certification Programme is a structured three-tier pathway — Foundation, Professional, and Expert — that turns approved partners into genuine platform authorities. Each tier unlocks higher commission, more powerful co-sell tools, and deeper white label rights. Certification is what separates serious partners from badge collectors.
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The C360 Certification isn't an administrative requirement — it's a commercial accelerator. Every tier you earn directly increases your earning capacity with the programme.
Each certification tier unlocks a higher commission band — Foundation (10%), Professional (18%), Expert (25%). On a ₹65,000/month client, the jump from Foundation to Expert earns ₹9,750 more per month, per client.
Professional and Expert certified partners get C360 co-sell support — we join discovery calls, help with objection handling, and contribute to proposal decks for high-value accounts.
Professional certification unlocks full white label rights — custom domain, full brand skin, zero C360 visibility. Expert certification unlocks institutional and private deployments.
Expert Certified Partners appear at the top of the C360 Partner Directory with a verified badge — driving inbound referrals from prospects who search for certified implementation partners.
Each tier builds on the last. Complete at your own pace — there's no time pressure. Most partners achieve Foundation in 1–2 weeks and Professional within 60 days of their first active client.
The entry credential — platform fundamentals, first-party data principles, DPDP/GDPR compliance basics, and the ability to confidently present C360 to a prospect. Required to activate your partner account.
The operational credential — CDP configuration, AI lead scoring, ABM setup, data migration methodology, and managed services delivery. Demonstrates hands-on capability to run client accounts independently.
The authority credential — advanced AI configuration, CxI deployment, enterprise BFSI compliance, PortfolioSignal integration, and the ability to lead institutional white label deployments. The inner circle.
Every module is practical — video-based LMS content followed by hands-on exercises in a partner sandbox environment. No fluff. No passive watching. Real configuration, real deployments.
The intellectual foundation. Why first-party data is the only sustainable marketing infrastructure — and what DPDP + GDPR mean for every client you work with.
Hands-on walkthrough of the C360 platform — tracking setup, GA migration, email automation configuration, and first client deployment in the sandbox.
The commercial module. The five-move door-opener, handling the ten most common objections, and presenting the 10-minute prospect deck confidently.
The intelligence layer. Configuring the CDP, building audience segments from first-party data, and activating AI lead scoring for real client accounts.
The execution module. Running a full GA-to-C360 data migration, configuring a white-labelled client environment, and delivering the compliance documentation pack.
The expert tier. Deploying CxI AI intelligence, producing RBI/IRDAI compliance documentation, running institutional white label setups, and integrating PortfolioSignal.
Submit the enrolment form below. Within 24 hours you receive your LMS login and partner sandbox access. All video modules available immediately — self-paced, no deadlines.
Watch each module at your own pace. Foundation is 8–10 hours across 3 modules. Each video is followed by short exercises in your partner sandbox — real configuration, not theory.
Foundation and Professional assessments are online — multi-choice and scenario-based. Pass mark is 75%. You can retake after a 24-hour cooldown. Most partners pass first attempt.
Professional and Expert certifications include a 45-minute live review with a C360 team member — a genuine conversation, not an exam. Discuss your client scenarios and deployment approach.
On passing, your digital badge is issued within 24 hours — shareable to LinkedIn and verifiable at customer360.biz/verify. Partner tier upgrades and commission changes apply immediately.
Certification is not an HR exercise. Every tier directly increases your revenue capacity with the Customer360 partner programme.
| Benefit | Foundation Silver · 10% |
Professional Gold · 18% |
Expert Platinum · 25% |
|---|---|---|---|
| Subscription commission rate | 10% | 18% | 25% |
| Commission on ₹65K/mo client | ₹6,500/mo | ₹11,700/mo | ₹16,250/mo |
| White label — full deploy | ✗ | ✓ | ✓ |
| Co-sell with C360 team | ✗ | ✓ | ✓ |
| Partner directory listing | ✗ | ✓ | ✓ |
| Priority delivery queue | ✗ | 48hr SLA | 24hr SLA |
| Offshore delivery hours/month | — | 20 hrs | 40+ hrs |
| Institutional white label (Play 2) | ✗ | ✗ | ✓ |
| Marketing development funds | ✗ | ✗ | ✓ |
| Partner advisory council seat | ✗ | ✗ | ✓ |
| LinkedIn digital badge | ✓ | ✓ | ✓ |
| Verifiable credential URL | ✓ | ✓ | ✓ |
| Certification cost | Free | Free | Free |
"The Professional certification was the turning point for our agency. The live assessment gave us the confidence to walk into BFSI discovery calls and own the compliance conversation. We closed our first ₹12L annual contract within a week of earning it."
"Foundation certification took me two weekends. The sandbox exercises are genuinely practical — I deployed my first client on Day 1 after passing."
"The commission jump from Foundation to Professional was ₹52,000/month on my current client base. That alone justified the 20 hours of study."
"Expert certification opened the institutional white label door for us. Our first BFSI client signed a ₹28L annual contract within 60 days of the panel assessment."
Foundation to Expert adds up to ₹97,500/month on a 10-client portfolio. Enrol now — LMS access within 24 hours.
LMS access provisioned within 24 hours. Start Foundation immediately.
Your C360 Certification enrolment is in. LMS access and sandbox
credentials will be emailed within 24 hours.
Check your
inbox — your learning portal link is on its way. Start Foundation immediately on
arrival.
Questions: certifications@customer360.biz →