Every plan includes your first-party data vault, web analytics, email marketing, and bundled Customer Success Hours — the team that makes it work. No surprise bills. No feature gating on what actually matters.
** Annual = 10 months paid · 2 months free
🔒 All plans include a 14-day free trial — no credit card required for Starter. Cancel any time. DPDP + GDPR compliant from Day 1.
Every plan — from Starter to Enterprise — ships with these four capabilities as the foundation. No add-on tricks. No bait-and-switch. This is the base.
Every visitor, every touchpoint, every behavioural signal — collected and stored permanently in a database your business owns. Not Google's. Not Meta's. Yours.
1PD InfrastructureReal-time visitor intelligence, session tracking, conversion funnels, heatmaps — with 100% data fidelity, zero sampling, and DPDP + GDPR consent management built in.
Privacy-First AnalyticsBehaviour-triggered sequences, A/B testing, list segmentation, and delivery analytics — all firing from your first-party data, not from a rented audience.
Email + AutomationReal humans with your account. Strategy sessions, platform setup, campaign reviews, and monthly check-ins — bundled directly into your plan, not sold separately.
10–40 hrs/monthSome capabilities are relevant when you're ready — not from Day 1. Add exactly what you need, when you need it. Remove any time.
Account-Based Marketing precision — identify your top 500 target accounts, score by intent, and activate personalised outreach sequences directly from your 1PD vault.
$180 per monthEnrich your first-party contact database with firmographic data — company size, revenue range, tech stack, decision-maker profiles — sourced and appended automatically.
$120 per month · 500 records includedAI-powered churn prediction, next-best-offer modelling, and customer lifetime value scoring — trained on your first-party data, compounding in accuracy every month.
$144 per monthNeed more hands on deck for a launch, migration, or campaign sprint? Top up your bundled hours with on-demand Customer Success time — same team, same platform context.
$30 per hour · minimum 5 hrsStructured onboarding journeys, power-user training, LMS-based modules (25+ videos), and team certification — ensuring your staff and your clients get full value from the platform.
$96 per cohort · up to 5 participantsWhat your Customer Success Hours actually cover
Platform onboarding · Campaign strategy sessions · Monthly performance review · Content brief · Email sequence copywriting · Dashboard build · DPDP compliance check · Integration setup · Team training. Every hour is on the clock from Day 1 — no "onboarding fees" on top.
One-time professional services that accelerate time-to-value — and create the first invoice in any partner engagement. These are the revenue streams that make the partner model genuinely profitable.
Full C360 setup and configuration — pipelines, workflows, integrations, role-based access, sandbox testing, and go-live support. The first invoice in every partner engagement.
Migration from GA4, legacy CRMs, or custom data stacks into Customer360's first-party vault — including data cleaning, deduplication, enrichment, and mapping. The highest-margin project in the partner toolkit.
ERP integrations (SAP, Oracle, Tally), WhatsApp APIs, payment gateways, HRMS, telephony (Twilio, Exotel), and custom middleware development at competitive offshore rates.
Partners: implementation fees are your first invoice.
Channel partners and digital agencies earn from implementation, data migration, custom dev, and retainers — before the subscription commission even starts. A single mid-market implementation generates $15K–$45K, covering 6–12 months of platform cost upfront. See the partner programme →
GoHighLevel proved that agency distribution is the fastest path to scale. Customer360 gives you the same model — with first-party data, DPDP compliance, and a product you can be genuinely proud of. Sell it, white label it, build on it.
No upfront cost to join · Application reviewed in 48 hrs
Based on Customer360 platform averages across 250+ live businesses. Your actual results will vary — these are conservative estimates.
Estimates based on Customer360 platform averages: +47% conversion rate lift, +65% revenue growth in 6 months, 40–60% cost savings vs in-house equivalent. Individual results vary. DPDP penalty risk based on Act 2023 Schedule 1 provisions.
| Feature | 1PD Pulse $9/mo · 🔥 |
Growth Starter $29/mo · 🌿 |
Starter $299/mo · 🌱 |
Growth $779/mo · 🌿 |
Scale $1,497/mo · 🚀 |
Enterprise Custom · 🏢 |
|---|---|---|---|---|---|---|
| Platform Access & Seats | ||||||
| Platform seats included | 2 seats | 4 seats | 7 seats | Custom | ||
| Admin roles | 1 | 1 | 2 | Custom | ||
| Additional seats | Negotiated | |||||
| First-Party Data Foundation | ||||||
| First-party data vault | 1 domain | 5 domains | Custom | Custom | ||
| Data ownership permanence | ✓ | ✓ | ✓ | ✓ | ||
| DPDP Act 2023 compliance | ✓ | ✓ | ✓ | ✓ | ||
| GDPR + CCPA consent management | ✓ | ✓ | ✓ | ✓ | ||
| AWS hosted · 99.7% accuracy | ✓ | ✓ | ✓ | ✓ | ||
| Analytics | ||||||
| Web analytics (GA alternative) | ✓ | ✓ | ✓ | ✓ | ||
| Real-time visitor intelligence | ✓ | ✓ | ✓ | ✓ | ||
| Zero data sampling (100% fidelity) | ✓ | ✓ | ✓ | ✓ | ||
| Custom dashboard builder | ✗ | ✓ | ✓ | ✓ | ||
| Multi-touch attribution | ✗ | ✗ | ✓ | ✓ | ||
| Email Marketing | ||||||
| Email campaign automation | ✓ | ✓ | ✓ | ✓ | ||
| Behaviour-triggered sequences | Basic | Advanced | Advanced | Custom | ||
| A/B testing | ✗ | ✓ | ✓ | ✓ | ||
| Monthly email sends | 1,000 | 5,000 | Custom | Custom | ||
| Intelligence & AI | ||||||
| AI lead scoring + intent signals | ✗ | ✓ | ✓ | ✓ | ||
| Audience segmentation + CDP | ✗ | ✓ | ✓ | ✓ | ||
| Data Enrichment (records/mo) | ✗ | 500 | 2,000 | Custom | ||
| ABM engine | Add-on | Add-on | ✓ | ✓ | ||
| CxI — Customer Intelligence | Add-on | Add-on | Base | Full suite | ||
| Custom AI model training | ✗ | ✗ | ✗ | ✓ | ||
| Customer Success | ||||||
| Bundled CS hours / month | 10 hrs | 20 hrs | 40 hrs | Unlimited | ||
| Dedicated account director | ✗ | ✗ | ✗ | ✓ | ||
| Monthly review session | ✓ | ✓ | ✓ | ✓ | ||
| Support SLA | 48 hrs | 24 hrs | 8 hrs | 24/7 dedicated | ||
| Platform & Integrations | ||||||
| Platform integrations | 200+ | 200+ | 200+ | Custom + API | ||
| White label / private deployment | ✗ | ✗ | ✗ | Optional | ||
| API access | ✗ | ✓ | ✓ | ✓ | ||
| PortfolioSignal integration | ✗ | ✗ | ✗ | Add-on | ||
Agencies and startups that build equivalent capability with point solutions typically spend 3–4× more — without the owned data infrastructure, CS hours, or unified intelligence layer.
+ No unified data layer · No owned 1PD vault · DPDP compliance not covered · Data siloed across 6 platforms
+ Unified 1PD layer · DPDP + GDPR covered · Data compounds over time · Single vendor, single SLA
14-day free trial on all plans. Your Customer Success team starts Day 1. Your data stays yours forever.
Not sure which plan? Use the ROI estimator ↑ or email us — we'll recommend the right tier for your stage.